UK Returns

How can I return my order?
Items purchased online and in store can be returned within 28 days of receiving your order for FREE. Please complete and enclose the Paperwork inside the p...
Thu, 22 Feb, 2024 at 11:52 AM
How do I track my return?
For Inpost returns, please Click Here. For Royal Mail returns, please Click Here. For Evri returns, please Click Here. Simply enter the tracki...
Fri, 16 Feb, 2024 at 3:24 PM
Faulty item?
If your product was purchased directly from Dune London, you can return the product for an inspection via one of the following options with a copy of your p...
Thu, 22 Feb, 2024 at 12:09 PM
Where’s my refund?
Items returned to us can take up to 10 days to arrive with us and for a refund to be processed. You can track your return by visiting the websites and using...
Thu, 8 Feb, 2024 at 4:11 PM
Evri Parcel Shop Returns
With over 4,500 Evri parcel shops, you can now return your order via Evri Parcel Shop. Simply print your returns label at home or in-store at no additional ...
Wed, 6 Jul, 2022 at 1:53 PM
Can I return my item to a Dune Concession store, when purchased in a Dune London store?
Sadly, your item will need to be returned to one of our Dune London standalone stores. Check our store locator to find your local Dune London store.
Mon, 20 Jan, 2020 at 5:00 PM
How do I return an item brought in a department store?
We can’t accept returns for any purchases made within concessions. Please return your item back to the retailer where it was purchased from.
Thu, 22 Feb, 2024 at 11:28 AM
How to return using InPost Lockers
NEW! Instant Returns with InPost Lockers- FREE No printing is required at home or when you drop off your return. Just scan. Drop. Done. You don’t even ...
Tue, 12 Oct, 2021 at 12:35 PM