Online Purchases If your item has been purchased through the Dune London website, you are very welcome to return this using the free returns label on yo...

If you purchased the item online, you have up to 28 days to return for a full refund. This also includes sale items.  If the item is purchased in a Dune...

For Collect Plus returns, please Click Here. For Royal Mail returns, please Click Here. Simply enter the tracking number from the postage receipt to...

Sadly, your item will need to be returned to one of our Dune London standalone stores. Check our store locator to find your local Dune store.

For items purchased in one of our stand alone stores, please visit the initial store with proof of purchase in the form of a receipt or bank statement. The ...

Items returned to us via Collect+ or Royal Mail, can take up to 14 days to arrive with us and for a refund or exchange to be processed. You can track your r...

With over 4,500 Hermes parcel shops, you can now return your order via Hermes Parcel Shop. Simply print your returns label at home or in-store at no additio...

You will be required to return your item back to the retailer this was purchased from, with your proof of purchase.