If you do not have the relevant delivery paperwork, you can print off your order confirmation email, along with contact details and reason for return. S...

Sadly, your item will need to be returned to one of our Dune London standalone stores. Check our store locator to find your local Dune store.

Online Purchases If your item has been purchased through the Dune London website, you are very welcome to return this using the free returns label on yo...

You will be required to return your item back to the retailer this was purchased from, with your proof of purchase. 

For Collect Plus returns, please Click Here. For Royal Mail returns, please Click Here. Simply enter the tracking number from the postage receipt to...

Please allow up to 14 business days from when we receive the item back for your refund to be processed. It may then take 2-3 additional business days for th...

This is a free returns service on orders delivered within the UK only. Simply attach the Collect+ label which we have provided within your parcel and take t...

If you purchased the item online, you have up to 28 days to return for a full refund. This also includes sale items.  If the item is purchased in a Dune...

Please enter your post code in the "find a store" box on the following link Click Here

Items returned to us via Collect+ or Royal Mail, can take up to 14 days to arrive with us and for a refund or exchange to be processed. You can track your r...