Delivery Information

How do I track my order?
Please click on the tracking link provided within your shipment email to track your order. Alternatively Click Here to visit the website and enter your trac...
Thu, 3 Mar, 2022 at 11:21 AM
Why is my item/order delayed?
If we can see the item ordered is out of stock from our online warehouse but available in one of our Dune London stores, you can place your order online as ...
Tue, 28 Feb, 2023 at 1:33 PM
Do you deliver to International Countries?
Global-E is our international e-commerce partner, which allows us to be able to ship to over 90 international countries. You can choose many countries and c...
Mon, 8 Feb, 2021 at 2:57 PM
UK Delivery options and charges
All Standard - £3.99 or free for orders over £120 (2-4 working days from dispatch) Next Day - £6.50 (Before 6pm Monday to Thursday) Saturday - £8.50 (Befo...
Tue, 9 Aug, 2022 at 11:29 AM
How much does DPD Pick Up cost?
DPD Pick Up will cost £6.50. Orders placed before 6pm UK time will be delivered the next working day. Deliveries are made to collection points Monday...
Thu, 16 Mar, 2023 at 12:18 PM
What is the cut off time for Express Delivery?
Next Day Delivery - Orders need to be placed before 6pm GMT, Monday – Thursday. Any orders placed after 6pm Thursday, will be delivered on Monday. Any order...
Tue, 9 Aug, 2022 at 11:30 AM