Gift Cards

How long is a Gift Card valid for?
Gift Cards expire after 24 months from the date of activation. However, when a Gift Card is topped up or used to purchase an item this extends the validity ...
Mon, 11 Feb, 2019 at 11:09 AM
Are there any restrictions on what I can buy with a Gift Card?
The only restriction is you can’t buy a Gift Card or E-Gift Card when paying with a Gift Card online or in store.
Fri, 8 Feb, 2019 at 10:24 AM
Can I use a discount code when I buy a Gift Card?
No, unfortunately you cannot use a promotion code to purchase Gift Cards. If your basket contains other items, relevant promotional codes will continue ...
Wed, 20 Mar, 2019 at 9:23 AM
Can I use my Gift Card in other countries?
Unfortunately, we don’t currently offer International use of Gift Cards. A UK Gift Card can be bought and redeemed on our UK website or in one of our st...
Wed, 20 Mar, 2019 at 9:20 AM
Do I need to register my Gift Card?
Your Gift Card is activated whether you register or not. However, there are many benefits of registering your Gift Card online, including: You can che...
Wed, 20 Mar, 2019 at 9:21 AM
How do I find out the value on the card?
Login to ‘My Account’ which you’ll find at the top of this website or click here. There is an option to register your card and this will enable you to check...
Mon, 11 Feb, 2019 at 11:09 AM
What happens if my Gift Card is lost or stolen?
If you have previously registered your Gift Card with us login to ‘My Account’ which you’ll find at the top of this website or by clicking here. There is an...
Mon, 11 Feb, 2019 at 11:09 AM
Returned items using a Gift Card
Any balance used from your Gift Card to pay for the items you’re now returning will be put back on your original Gift Card if returned to a Dune London stor...
Mon, 20 Jan, 2020 at 5:15 PM