New Order

Can I place an order over the phone?
Sadly, our customer service team are unable to place your order over the telephone. However, if you need support on placing the order online, please call ou...
Tue, 6 Aug, 2019 at 10:51 AM
Do I need to create an account?
You can checkout as a Guest customer without creating an account.  However, if you do opt to create an account, you can benefit from the following: ...
Wed, 20 Mar, 2019 at 9:33 AM
How can I pay for my order?
We accept most major debit and credit cards, including Visa, MasterCard, and American Express. We also accept Paypal, but you cannot return purchases paid v...
Mon, 11 Feb, 2019 at 11:09 AM
How do I pay for my order?
We accept most major debit and credit cards, including Visa, MasterCard, and American Express. We also accept Paypal, but you cannot return purchases paid ...
Wed, 20 Mar, 2019 at 9:34 AM
I have forgotten my password, how do I request a new one?
Simply click on "MY ACCOUNT" at the top of the page, click 'Forgotten Your Password?' and enter your email address in the box provided. ...
Wed, 20 Mar, 2019 at 9:34 AM
Why is my item not available?
We will try our very best to source your item even if this means we source from one of our retail stores and fulfil. You will be put on a priority list whic...
Wed, 20 Mar, 2019 at 9:34 AM
Why is your website not letting me place my order?
If you are having difficulty placing an order on our website, we would advise to re-attempt after 30 minutes. If you are still experiencing issues, please c...
Tue, 6 Aug, 2019 at 10:56 AM