Click & Collect

How much does Click and Collect delivery cost?
Click and Collect is free on orders over £30. A delivery charge of £2.50 will be applied for all orders up to £29.99. Please allow up to 5 days for delivery...
Thu, 7 Mar, 2019 at 1:48 PM
Which stores can I pick up my Click and Collect order from?
You can collect your order from most Dune London stores. This will be available during checkout or you can find your nearest store by visiting the Store Loc...
Thu, 7 Mar, 2019 at 1:49 PM
How long will it take to deliver the order to my Click and Collect store?
Orders will be delivered to your selected Dune London store within 5 working days from the order date. Once your order has been shipped from our warehouse, y...
Thu, 7 Mar, 2019 at 12:09 PM
How will I know when my parcel is ready for collection?
As soon as your order is ready for collection, you will be sent an email to notify you of this.
Thu, 7 Mar, 2019 at 12:09 PM
How long will the store hold my Click and Collect order?
The stores will hold your order for 14 days from delivery. If uncollected after 14 days, the store will return the order to us for a refund. Should you wish...
Fri, 8 Mar, 2019 at 5:04 PM
Can someone else collect the order on my behalf?
Yes, all they will need is a copy of the order confirmation email and photo ID, so that the store can make a note of who collected the order.
Thu, 7 Mar, 2019 at 12:09 PM
Can you deliver my order to a department store?
We only provide the Click and Collect delivery service to Dune London standalone stores and not our concessions within department stores. Alternatively, you ...
Thu, 7 Mar, 2019 at 12:09 PM