- You can track your return by visiting CollectPlus using the tracking number provided on your postage receipt.
- Items returned to us via CollectPlus can take 5 days to arrive with us. Once received your refund or exchange is usually processed within 2-3 working days.
- As soon as your refund or exchange has been processed, we will let you know by email.
- You can also return your order to any Dune London standalone stores for a refund. This excludes PayPal transactions.
- We can offer exchanges on items that are the same size and colour, but when a different size is required. This is dependent on stock availability at the time of processing your return once received. Exchanges can only be provided for UK mainland orders.
Where’s my refund/exchange?
Modified on: Thu, 7 Mar, 2019 at 1:41 PM
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